If you are unsatisfied with your purchase, please return your product to us within 14 days of purchase. The product must be in an unopened, unused condition to be eligible for return & refund. You will need to call or email us to be given a RMA number first. Returns without RMA numbers will by automatically rejected. Once received and examined your purchase will be refunded provided it is new, unopened condition with its original packaging. You are responsible for the postage costs back to us.